Our service team is available to answer questions from product selection, through set up, and when things go wrong. Laserline’s 24/7 hotline and teleservice are services we offer to all of our customers. With the help of our teleservice, we can diagnose and, in most cases, remedy faults immediately.
We stock almost all replacement parts so that when needed, they can be dispatched immediately to any place in the world. And because of the simple, modular construction of our parts, the customer’s own service personnel can install them and service the lasers, assuring performance, limiting downtime, and increasing efficiency.
Laserline also offers tailor-made servicing and maintenance agreements that minimize maintenance requirements and production downtime and ensure that our diode lasers achieve over 99.5 % reliability.